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FAQ

When you’re looking for where to sell diabetic test strips, you’re going to have a lot of questions!

Questions such as…Can I really sell my diabetic test strips? Is it legal? How much cash for diabetic test strips can I expect? How complicated is it? Is this company really the best place to sell diabetic test strips? Here we list the most commonly asked questions and provide the reassuring answers!

Yes

Yes, you can sell your diabetic test strips if you are the legal owner of them. Anyone can buy test strips, even without a prescription, so as long as you buy the test strips yourself, or receive them legally through an insurance company, you are free to sell them. Diabetic test strips can be bought over the counter at places like drug stores, pharmacies, Wal-Mart – and it is 100% legal to resell over the counter products. Even if your boxes are marked “mail order only” or “not for retail” you can still sell them – this just means they can’t be sold through a retailer. Bear in mind that if your boxes were received from Medicare or Medicaid, and are marked as such (they usually have a red band at the bottom with the words “For the Use of Medicare/Medicaid Beneficiaries Only” printed on them) those boxes cannot be resold.

It is important that you are aware of your rights as well as your obligations before you do business with SellYourTestStrips.com. When you ship your diabetes test strips to SellYourTestStrips.com you are agreeing to and accepting the following terms and conditions: I understand I can only sell diabetic test strips that are factory sealed and have at least 8 full months until expiration. I am the rightful owner or have been given permission by the rightful owner to sell these diabetic test strips to Sell Your Test Strips. I understand I cannot sell diabetic test strips that have undergone liquid damage, have been tampered with, or have been otherwise altered. If my diabetic test strips do not meet the aforementioned terms I understand they will be donated or discarded on my behalf. If my diabetic test strips meet all of the aforementioned terms and conditions, my payment will be dispersed within 24-48 hours of receiving my package (depending on the day package is received). I understand that if I request a check it will be mailed out within 24-48 hours of the receipt of my package (depending on the day package is received) and typically arrives within 2-5 business days, but may take up to 10 business days depending on mail speed. I am responsible for my package during shipping and Sell Your Test Strips is not responsible for packages that are lost or damaged by the U.S. Postal Service. I understand that shipping times vary and while most packages are delivered within a week, some packages may take up to 14 days. I understand that sellyourteststrips.com will destroy all prescription labels before redistributing my supplies. I understand that I cannot sell any diabetic test strips that have been paid for by Medicare or Medicaid. I agree to transfer all right, title and interest in the supplies to sellyourteststrips.com upon the receipt and inspection of the diabetic test strips by sellyourteststrips.com. I understand that sellyourteststrips.com has not made any representation that the value assigned to the item is equivalent to a fair market value. I understand the terms and conditions for this website can change at any time and I will not be notified of these changes. I understand it is my responsibility to read through the Terms and conditions every time I sell diabetic test strips to Sell Your Test Strips. I am at least 18 years old. I agree that sellyourteststrips.com and its affiliates and partners, including but not limited to sellyourteststrips.com will not have any liability to you in excess of the final value assigned by sellyourteststrips.com for the item. In no event will sellyourteststrips.com or its affiliates or partners, including but not limited to sellyourteststrips.com, be liable for any indirect, consequential, special or punitive, incidental or exemplary damages, whether foreseeable or unforeseeable, even if we have been advised of the possibility of such damages, arising out of this agreement.

Most Brands

We purchase most major diabetic test strip brands. Check our Diabetic Test Strips Brands & Prices page for information on what brands we currently buy. When you fill out our order form, you will be asked to indicate which diabetic test strip brand(s) you have, number of boxes, expiration date(s) etc., so your quote will be very accurate. PLEASE NOTE: If you’d like to donate your off-brand lancets, glucose solution, meters, lancing devices and other items that we do not list on our site, click here to find places near you that would love to have your extra supplies! NOTE: We only buy diabetic test strips that have been manufactured in the U.S. You can recognize non-U.S. manufactured test strips by the other languages (in addition to English) printed on the box.

Unlimited! If you’re selling diabetic test strips in bulk, then you can sell your test strips to us, no matter how many extra boxes you have. But be sure you keep enough to use – don’t sell your last box and get caught without when you need to test! We do not have a minimum number of boxes you can send for most diabetic test strip brands – if all you have is one box, we’re OK with that (see our Diabetic Test Strips Brands & Prices page for information on exceptions to this rule). PLEASE NOTE: If you would like to send us boxes of lancets, we require a minimum of 2 boxes of test strips be included. We do not purchase boxes of lancets only!

It’s exciting to know that you can get cash for diabetic test strips…but exactly when will you be paid?

We know you want your money ASAP. When your package arrives we inspect it (see our Terms & Conditions below), and then we implement your requested method of payment within 24 hours for all packages received Monday through Thursday. Packages received on Friday and Saturday will be processed the following Monday.

You have 4 choices of payment, which you will be able to indicate on the Payment Form that you will receive with your shipping label:
1. Zelle: Zelle is an easy way to send money directly between almost any U.S. bank accounts, typically within minutes. With just an email address or mobile phone number, you can quickly, safely and easily receive your money, regardless of where you bank. The first time you use Zelle, there may be a 1-3 day wait for the money to appear in your account as a security precaution, but once you’ve enrolled and received your first payment, all future payments will be in your bank account within minutes. You can use this service even if your bank doesn’t…as long as you have an email or a cell phone, you can use Zelle. And it’s free!
2. Bank Transfer: For all packages received on Monday through Thursday, the process of transferring funds is begun within 24 hours of receipt of your package, and upon your confirmation, the money is automatically deposited in your account and available to you in 3 (full) business days (to the banks, a “business day” means Monday through Friday only). If your package is received on a Friday or Saturday, the bank transfer process will be initiated on the following Monday. We will need your bank information (routing number and account number) in order to send payment via this method, but all information is kept private! (NOTE: We cannot load your payment onto a pre-paid debit card – you need to have an actual bank account [either checking or savings] to use this method of payment.)
3. PayPal: PayPal is an instant electronic funds transfer service that is free to join – all you need is a debit or credit card, a bank account, or a PayPal Pre-Paid Debit Card. Simply give us your PayPal email login, and for all packages received on Monday through Thursday we transfer the funds within 24 hours of receipt of your package (packages received on Friday and Saturday will be processed first thing the following Monday). If you choose to leave the funds in your PayPal account, the money is available to you immediately for online purchases or for use with your PayPal Debit Card. If you choose to transfer it to a credit card or bank account, it will be available in 2-3 business days, depending on your bank.
4. Check: A check will be mailed directly from our bank within 24 hours of receipt of your package, unless we receive your package on a Friday or Saturday – then it will be mailed on the following Monday. You can cash your check at your bank (no fee charged), or at any check cashing establishment (they do charge a small fee for this). We cannot send funds via Postal Money Order. (NOTE: In the rare event that a check is lost in the mail, you will be issued a new one two weeks after the original notification of loss.) PLEASE REMEMBER: Neither we nor our bank have any control over how long it takes the Post Office to deliver your check! We ask that you allow at least 7 business days (Monday – Friday) from the date we inform you your check has been mailed before asking for a new check to be issued.

PLEASE NOTE: It bears repeating, as we get asked this a lot! Adding money to a pre-paid debit card is NOT a possibility, unfortunately.

We are in business to stay in business (and have done so for over 18 years!), and we work honestly and professionally. Our address, phone number and email are available to you – and it’s a real address, not a P.O. box. We use the United States Post Office to transact business. As the Post Office is a part of the federal government, when you ship your items using the pre-paid USPS shipping label [with tracking number] that we provide you, it is actually mail fraud if we do not promptly return a payment to you! We work hard to conduct our business with the highest standards of integrity and customer service. We would like you to be satisfied with the experience you have selling diabetic test strips to us, so that you will use us again and refer others. We can only stay in business if our customers are happy enough to come back, so we strive to do that!

The price you are quoted is guaranteed as long as the shipment we receive from you matches what you told us you were shipping. For instance, if you requested a quote on retail model test strips, and we receive mail order model strips instead, the prices will be different. Prices quoted are only guaranteed if the boxes arrive before the calendar has rolled over into a new 3 month price category (please see “How do you calculate the length of time to expiration?” below). If your package is received after the expiration date on your strips has dropped to a different price category, we can still purchase your boxes if they meet the minimum expiration deadline (which varies per brand), the original factory seal is still intact, and the boxes are undamaged. We reserve the right to adjust the price based on the condition of the boxes.

PLEASE NOTE: Prices are subject to change periodically, and it is always best to check our website, or call or email us directly to find out what the latest prices are! If the payout price has gone up, we will automatically give you the higher price, even if we quoted you a lower price previously. You will always get the most cash for your test strips, even if you didn’t know the prices had gone up since we quoted you! If the payout price has gone down, we will honor all quotes at the original higher price as long as the package is received within 14 days of the date we gave you the quote. If it is received after that two week grace period has passed, the payment will be at the new, lower price.

No

No, you can’t. People who use these test strips rely on them to be accurate, and as they do (just like medicine) have chemicals that eventually break down, it becomes more difficult to trust the results as time goes by. While some meters can be “re-set” to fool them as to the age of the strips placed in them, it is highly unethical to try to sell expired diabetic test strips, as people’s lives can depend on the information they receive from testing their blood sugar!

Dates are calculated from the day we receive the package, not from the day you received your quote. We only consider the expiration month and year in our calculations, not the day of the month, if one is included.

Example: It is printed on your box that the test strips expire on 1/1/2021. If the box is received by 1/31/2020 it would be considered 12 months to expiration, and qualifies for full price; if the box is received one day later (2/1/2020) it would be considered 11 months to expiration, etc. If the same box is received on 3/31/20, it will still qualify for the full price, as full price is paid for boxes dated 10+ months to expiration; however, if it is received one day later (4/1/2020) it is now 9 months to expiration, and falls into a lower payment category. The first of each month means your boxes are now one whole month closer to their expiration, and are priced accordingly. If your package is shipped out near the end of one month, and received after the 1st of the following month, it can potentially affect the price of your strips if it is at one of the monthly break points in price. If your test strips have fallen below the minimum number of months to expiration for us to purchase by the time we receive them (this varies per brand – please see our Diabetic Test Strips Brands & Prices page for more info), we reserve the right NOT to purchase those boxes.

If you think your test strips cannot be received before the end of the month, and they will fall below the minimum date we can purchase, it’s best to keep those strips for your own use.

Yes, possibly…check our Price List page for other items that we purchase. If you have other diabetic supplies such as meters, glucose solution, etc., and are interested in donating these extra supplies, click here to see our page on How to Donate Diabetic Supplies! PLEASE NOTE: We only purchase lancets if you are also sending a minimum of 2 boxes of test strips; we do not purchase boxes of lancets only.

We do! Here’s how it works:

When you finish selecting the items you wish to sell from our Price List, you will be asked to fill in further information: your name, address, and preferred method for receiving your shipping label. We can email your pre-paid shipping label for you to print out yourself, or we can print out a label and mail it to you. If you request it, we can also send you a box to use for shipping your test strips (see our Diabetic Test Strips Brands & Prices page for exceptions to this). Once you have your pre-paid shipping label, just affix it to your shipping box and leave it out for your mail carrier to pick up, or drop it off at the Post Office. No need to stand in line, as the postage will all be paid for and tracking information is included free. Done! Be sure to have a copy of the payment form inside your box, so we know how you prefer to be paid for your strips!

NOTE: AS WE DO PAY THE SHIPPING COSTS, PLEASE DO NOT INCLUDE ITEMS IN YOUR BOX THAT WE CANNOT PURCHASE! Unlike other companies, we are able to pay the shipping for as few as one box of test strips by sending you a pre-paid shipping label based on weight, rather than a Postal Priority Mail flat rate box that has a high minimum cost for shipping; that would force us to require that you send no less than 5 boxes of test strips at a time. This way, we pay the shipping only on exactly what we receive, and you are free to send as many or as few test strips boxes as you would like (there are some exceptions to this; please see our Diabetic Test Strips Brands & Prices page for more information). This method also offers you the convenience of getting your shipping label immediately via email, rather than waiting days for a shipping kit to arrive in the mail. However, if you prefer that we send you a shipping box for your strips, we’ll be happy to do so; just indicate that you’d like a box when filling out your personal information, or tell us so when you call or email. The shipping kit will arrive within a week or so of your request.

Having your shipping pre-paid is the quickest and handiest way of selling diabetic test strips, and it offers you the 2-week guarantee on the price we quote you! But if for any reason you’d like to simply mail the test strips on your own dime, please be aware that we do not reimburse shipping costs. CLICK HERE to print out a copy of our payment form. We will use this to determine your preferred method of payment.

IT IS HIGHLY RECOMMENDED YOU USE A BOX, RATHER THAN AN ENVELOPE OR CUSHION MAILER. If the test strips arrive crushed, it will reduce the price we can pay!

Upon request, we can supply a box for you to ship your strips. When filling out your personal information, let us know that you’d like us to send a shipping box with your label by checking the box next to that option. If using your own box, please use one that is the best size for the number of diabetic test strips you are sending. A box that is too small can crush the test strips, and one that is too large may cause the test strip boxes to be damaged if they aren’t properly cushioned, and may also affect the postage costs! If you don’t have a regular brown cardboard box handy, any cardboard box can be used, if it is reasonably sturdy – no thin cardboard like cereal boxes, tissue boxes, etc.

Cushioning your test strips with paper towels, newspaper, bubble wrap, Styrofoam shipping peanuts, plastic bags or shredded paper will help your test strips to survive the trip through the postal service in good shape.

Use clear shipping tape to seal your package. Do NOT use scotch tape, as that will peel off the box before it arrives. Also, please note that it is not necessary to “mummify” your boxes with tape! A single strip of tape over the open edges of the box flaps is perfectly sufficient to ensure your box will still be intact when it arrives. The Post Office prefers that no tape cover the bar code on the shipping label, to make it easier for them to scan it. If you are printing your own label, please be sure that it is big enough for the bar code to be scannable! It is OK to fold your label over the edge of the box – just don’t fold it across the bar code.

Please make a note of the tracking number provided, so you can be aware of what is happening with your package as it goes through the Postal system. We do not know if your package has been received until we begin to process it for payment (and we contact you at that point), so this is the best way to know what’s going on with your package in the meantime. As we do need your contact information, we have provided a handy payment form for you to use! CLICK HERE to print it out.

If you do not have a pre-paid shipping label (you are planning to pay for the shipping yourself), be sure to address the box as follows:

Sell Your Test Strips
4801 Linton Blvd., Suite 11A, #654
Delray Beach, FL 33445

Include a note in the box telling us your name, address, phone and email, and let us know which method of payment you prefer: PayPal, Bank Transfer, Check or Zelle. If you want the check made out to someone other than yourself, please provide that name. If you want to be paid via PayPal, please provide us with your PayPal login email. If you are requesting a Bank Transfer, we will need the routing and account numbers for the checking or savings account you wish us to transfer the money into. If you like, you can enclose a voided check (not a deposit slip) which will give us the routing and account numbers we need to process the transfer. We cannot load money onto pre-paid cards, sorry! If you are requesting payment via Zelle, we will need either a cell phone number or an email address.

Most diabetic test strips have an expiration date printed on the box by the manufacturer and are factory sealed, so that you cannot open the box from either end without either tearing the cardboard or separating the affixed seal. The location of the expiration date varies from brand to brand, but will be found on the outside of the box somewhere. Test strips that have expired and/or have broken seals are not acceptable and will be discarded. Remember, the “true” expiration date on your box of test strips will be printed right on the box; it is not the date you may find printed on a pharmacy label, which is something else entirely!

WE CANNOT GUARANTEE THAT WE WILL ACCEPT DAMAGED BOXES. Please be sure to check your boxes to make sure they don’t have any of the issues mentioned below!

In order to get full price for your diabetic test strips, the box must be sealed and in good condition. By “good condition” we mean there must be no damage of any sort on the box. Damage can be dents, scrapes, tears, creases, stains (including water drops, coffee stains or blood smears), ink marks, cuts (such as from a box cutter), gouges, scoring from the pressure of a hard tipped pen, discoloration, etc. Any box that is damaged, has an expiration date or lot number that has been torn off, water smeared, or is unreadable, or has broken seals, cannot be purchased. You can help ensure your boxes arrive in good shape by shipping them in a cardboard box, rather than an envelope, and leaving the pharmacy labels on for us to remove without risking damage to the outside of the box. If you wish to obscure your information on an attached label, please use a soft-tipped pen like a magic marker or Sharpie, rather than a hard-tipped pen like a ball point, to avoid scoring the surface of the box beneath the label. Careful not to get any ink on the box!

BE SURE TO ASK YOUR PHARMACY TO GIVE YOU ONLY FRESH, UN-RECYCLED BOXES TO GUARANTEE THAT NO PREVIOUS PHARMACY LABELS HAVE CAUSED HIDDEN DAMAGE TO YOUR BOXES!

All boxes of diabetic test strips have a manufacturer’s name and brand name on the box. If the brand name or item number is not visible on the front it can usually be found on the bottom or on the side of the test strip box. The expiration date will always be on the outside of the box as well. Don’t rely on the “discard by” date on the pharmacy label (if there is one); all boxes have an expiration date that was printed directly on the box by the manufacturer, and that is the expiration date that we use. Please note that we only purchase test strips that are manufactured in the U.S. Boxes that have been manufactured outside of the U.S. can be recognized by the fact that they will have another language besides English on the box.

THE DIFFERENCE BETWEEN RETAIL AND MAIL ORDER MODELS: Prices differ based on whether your test strips are “retail” or “not for retail sale” (“mail order”) boxes. As this difference varies between brands, please have a look at the pictures provided on our Diabetic Test Strips Brands & Prices page to determine which ones you actually have.

There is a twenty dollar ($20) fee for returning your test strips. If any of the boxes arrive having been damaged by shipping, and you prefer that we return them for your personal use rather than discard them, we can waive the $20 fee and send them back in lieu of reimbursement for your original shipping costs (as well as the cost to ship them back), to cover our own time and cost of shipping. We do not return boxes of lancets.

We understand that making your experience with us a pleasant one is vital to your satisfaction and our continued relationship. So to prove we’re the best place to sell diabetic test strips, we offer the following:

  • A company that’s been in business for 18+ years, and is not going to disappear overnight, taking your test strips with them!
  • We’re available by phone 5 days a week (8:30a – 5:00p, M-F), and return calls promptly in the rare instance when you are not able to get through the first time.
  • We check emails and respond 7 days a week.
  • We contact you (via email) the day payment for your diabetic test strips is being processed as a courtesy to let you know your package has been received, even though tracking is provided, so you know you can expect your payment soon.
  • We can accept shipments of as few as a single box of test strips, unlike others who require a minimum of 5 boxes.
  • We offer a return policy on your test strips.
  • We offer the option of having a shipping kit sent to you, or the convenience of emailing a shipping label so you can get your test strips in the mail on the same day – faster payment!
  • We will work with you to find the best solution for any supplies you have that we cannot purchase, but you don’t want to simply throw away.
  • Unlike many other companies, we guarantee your payment will be sent out within 24 hours of receipt of your package (except for Friday and Saturday deliveries, which are processed the following Monday). We understand that you are in a hurry to get cash for your diabetic test strips, and make fast payment our #1 priority.

We are happy to have you as our customer, and want to make you happy you trusted your business to us!

If you have additional questions, feel free to call us at (866) 800-1923, email us at help@sellyourteststrips.com, or send us a message through our Contact Page!

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